Temporary outage: Marble Falls online payment system down
The online payment portal for the city of Marble Falls is temporarily down as of the afternoon of Monday, Dec. 15. The city is working on fixing the outage, but there is no clear timeline on when it will be resolved.
Water and other utility payments can still be made in person at City Hall, 800 Third Street in Marble Falls or by using the payment drop box at City Hall. The credit card machine on site is still working.
Late fees and shut-offs will not be applied until Jan. 16, 2026 for payments that are due during the system outage.
Auto-draft payments scheduled for after Dec. 12 will not be processed this month. The city advises paying manually at City Hall to avoid a double payment when the next bill is due, on Jan. 15.