Marble Falls residents can now submit police reports online

The Marble Falls Police Department has a new way to protect and serve, and it’s online. Residents can submit incident reports about nonviolent crimes, request non-emergency help, and even leave anonymous tips through City Protect.

The MFPD recently joined the nationwide service, which connects residents to their local law enforcement agencies without having to pick up a phone.

“We understand that not every situation requires a 911 call or an officer response,” explained MFPD Chief Glenn Hanson in a June 2 media release announcing the new service. “This online tool empowers residents to report issues at their convenience while allowing our officers to focus on urgent calls for service.” 

City Protect can be accessed 24 hours a day. Users can file police reports on incidents that might not require immediate police attention, like lost property, minor thefts, vandalism, and other nonviolent crimes. They can also make public records requests and submit tips about crimes.

More serious crimes should be reported by calling 911, and residents can still connect with the MFPD through its non-emergency line at 830-693-3611 to file reports or express concerns.

MFPD Capt. Jimmy Cole explained to DailyTrib.com that City Protect is just another way for residents to communicate with officers.

“We’re still in the beginning stages (of City Protect use), and I think in the future it will become easier for everyone,” he said.

Officers on patrol will have access to all City Protect reports and address them as needed, following up with the filer and opening a case if necessary. The system streamlines the process, ensuring all relevant information is included in a report, such as uploaded photos and key details vital to an investigation.

dakota@thepicayune.com