CONNIE SWINNEY • STAFF WRITER
MARBLE FALLS — A consolidated driver’s license office has opened with an additional online feature aimed at minimizing wait times for Burnet County residents, according to Texas Department of Public Safety officials.
The DPS opted to close office locations at Burnet County Courthouse annexes in Burnet and Marble Falls and move staff to a centralized location at 1405 Mormon Mill Road, Suite A, in Marble Falls.
Burnet County had provided the rent-free spaces for several years, until local officials asked the state entity to move in order to expand office space for the county.
A grand opening ceremony is scheduled for noon April 11 at the new location.
The new space includes four work stations and so-called “queuing” technology for customers so they can virtually put themselves in line by going online prior to arriving at the office.
“No one wants to wait around in the driver’s license (office) all day. This feature allows you to check in online,” DPS spokeswoman Robbie Barrera said. “(Using the system) let’s you know when your number comes up.
“You can get some errands done, or go get a cold drink, then you can get to the driver’s license office, and they’re ready for you,” she added.
DPS officials conducted a soft opening of the new office March 27 prior to closing the old locations.
For more information about the online queuing system, click HERE.
“The technology is supposed to be better for everyone, the citizens coming in and the employees, to be more efficient in the driver’s license process,” Barrera said.